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The following support packages are
available at the time of ordering a system:-
- Free with all systems
Email support for 30 days from dispatch of the pre-configured
package.
(See here for full details of this service)
- Optional extra 12 month support package 1
Ongoing email support & access to our knowledgebase system (27/7)
(See here for full details of this service)
- Optional extra 12 month support package 2
Full remote support package, this includes us accessing the system using a
secure connection to keep the system updated and making up to 4
changes requested the designated on site administrator, this also includes
ongoing email support & access to our knowledgebase system (24/7)
(See here for full details of this service)
Manuals & support
documentation:-
Herman-10
/ IPCOP server
For
administration manual see here:-
For VPN howto
see here:-
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